Marino/Guide
An animal lover at heart, she pursued her English studies in New Zealand through a language exchange program before settling in Hida. With her careful personality, she handles every task perfectly and notices the little things that others might miss. Not just a guide, she also plays an important role in promoting Trabelife*. In her free time. she enjoys volunteering at a local farm. (Originally from Kanagawa)
An international certification body for sustainable tourism. SATOYAMA EXPERIENCE is working toward obtaining this certification. For more details, please see here
Ayano/Reservation
Ayano is in charge of managing tour and accommodation bookings and is also resposnsible for handling custom arrangements. She has a keen eye for detail and can effortlessly manage a large volume of customer emails accurately. Although she has three children, her skill of balancing work and life is something we want to learn. (Originally from Hida Takayama)
Shiho/Manager
Shiho always handles problems positively whenever challenges arise. She plays a role in creating a peaceful working environment for staff. With her exceptional response and processing abilities, she takes care of a wide range of daily tasks. As she is the manager of the company, she makes the crucial decision for the company. (Originally from Tokyo)
Miharu/Chef
Meet our talented chef who is responsible for preparing your breakfast during your stay at SATOYAMA STAY. She has a strong commitment to her goals. Every dish she makes reflects her unique vision, blending creativity with a focus on health. Get ready to be amazed by her exceptional dish, crafted with care and passion. (Originally from Hida Furukawa)
Taku/CEO
Taku is our CEO who never stops and always pushes for progress. He leads with passion, and a vibrant personality, and brings in fresh perspectives to the team. Despite his frequent travels, which can sometimes make him seem distant, he is deeply invested in his team`s well-being. He understands the importance of checking in and supporting his staff, even if he is on the move. He is relied on by his staff members. (Originally from Nara)
Masayo/Reservaion
She is responsible for managing reservations for tours and accommodation. She has a thorough understanding of every detail involved. We are all impressed by her extensive knowledge and her ability to adapt to various situtaions. She is a mother of four children, and her charming feature is the upturned corners of her mouth. (Originally from Mie)
Nanami/Guide
Her passion is poured into cats, dogs, birds, and fish-particulaly when served as Sushi. Her hobbies include snowboarding, skateboarding, surfing, and birdwatching, all of which reflect her deep love for nature. She spent her childhood in America and her college years in Australia. With her native fluency in English and affectionate personality, she brings smiles to people today as usual. (Originally from Shizuoka)
Ayato/Guide
He was born to be an entertainer who brings laugh and joy to people around him. His humor easily breaks icebreak and get close to guests, as we often see him and his guests come back like old friends. He is good with hands doing Carigraphy and organizing equipments but his huge appetite makes him entertainer back again. (Originally from Fukushima)
Kazuki/Guide
He has a gentle aura and a smile that brings comfort within the company. With a calm and friendly personality, he utilizes his learned English from university and studying abroad to guide numerous customers daily. He continuously enhances his knowledge and experience through various training sessions and programs. His hobbies include baseball, skateboarding, billiards, and traveling. (Originally from Aichi)
Junko/Accounting
From administrative work to cleaning duties, she handles a wide range of tasks and serves as a dependable presence behind the scenes. She pays close attention to her surroundings, anticipates what needs to be done, and steadily takes care of each task with care and precision. She also leads and coordinates the support staff, ensuring that the entire team operates smoothly and efficiently. Bringing both reassurance and stability, she is an indispensable key person in keeping everything running seamlessly. (Originally from Kanagawa)
Francois/Guide
He must have been Japanese in a past life. Born in Belgium and raised in Luxembourg, he is a truly unique guide who loves Japan more than anyone else. With a sharp and intelligent mind, he speaks Japanese, English, and French fluently. And such a small face! After a drink or two, his charm becomes even more irresistible. A passionate lover of farming, he has also played a major role in bringing energy and vitality to Chura Farm.
(Originally from Belgium)
Aya/Executive assistant
As the CEO’s trusted assistant, she supports him in every aspect of his work, from meticulous behind-the-scenes coordination to hands-on support in the field.Bright and outgoing, she fills the office with energy and positivity, naturally lifting everyone’s spirits.While she may not show it in her day-to-day work, on the sports field she steps forward as a reliable leader who confidently guides her team. A dynamic and spirited working mom, she seamlessly balances calm composure with bold action. (Originally from Takayama)
Ryota(Roy)/Guide
Whenever you’re in trouble, Roy is the first person who comes to mind. With an impressive range of talents and a wealth of knowledge, he can handle just about anything, to the point that it’s hard to say what his official title even is. His wonderful smile is his trademark, and he truly is our very own Superman. (Originally from Aichi)
Chataro/Guide
Chataro is your new friend in Japan. With his contagious enthusiasm, he is a true “fun and friendly” guide. His refreshing youthfulness brings excitement to guests and colleagues alike.
Chataro loves nature and was attracted by Hida’s famous fishing spots and ski stations.
(Originally from Osaka)